If i could rate royalmail lower I would. Had event tickets (signed postage) meant to be delivered to a post office near to my house.. instead royalmail ignored this and proceeded to deliver it to a ‘neighbour’ bearing in mind whose door looked nothing like anyones on my street. Bearing in mind these are valuable tickets and they suspiciously can’t inform me which house these have been delivered to. After 2 weeks and being told to wait 10 working days I’ve had 0 correspondence and have rang up today to be informed the tickets cannot be retrieved and I have to make a claim to the sender for them to claim the amount back off royalmail to then give back to me! God knows how long this will take. I’ve logged a complaint with them as despite me telling them the value of the tickets they had 0 sense of urgency. Something has obviously gone on with the tickets and there covering it up - there is no other explanation really. So now i’m £300 out of pocket thanks to royalmail. Shocking.