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Jacky Liu
Royal Mail is the most inept and unreliable mailing service I have ever used. 10 days ago, I ordered a package from the U.K. to be sent to my home in Queens, New York. The package has been in my city for the past 4 days, but I still am yet to receive it. The Strike is not an excuse for this much delay, as the incompetence stretches even outside the U.K. The parcel first arrive in Queens, which is where I live, before somehow being sent to the final delivery center in Manhattan, due to an error. In a sigh of relief, the package came back to Queens after at least 2 days of just sitting there, before it was SENT BACK TO MANHATTAN A SECOND TIME DUE TO ANOTHER ERROR. HOW DOES THAT EVEN HAPPEN?? I am baffled as to how incompetent this service is- the first time around may have been just a little mistake, so I didn't think much of it. But, to make the same mistake twice in a row in a span of 4 days, whilst handling an urgently needed package? A group of drunk orangutans could've delivered all of Royal Mail's packages faster than Royal Mail. Royally slow mail.
2 years ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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