I think Royal Mail are holding the public to ransom just to get more money. At the end of the day it’s the normal folk that are suffering, families rely on delivery’s over Christmas more so than any other time and Royal Mail are using that to there benefit. They had my support until they decided to punish the public to get what they want, iv had delivery’s with Royal Mail for weeks that are still with them, tracking info not moved from them so they are just holding it for weeks on end, my children and many many others are relying on delivery’s. If Royal Mail are prepared to make others suffer just to get what they want j think it’s time for Royal Mail to go, leave it to the company’s that can get orders and delivery’s done far quicker than them and can’t hold people to ransom over Mail.