Royal Mail should be stripped of their royal status. Since they have been privatised the service has gone down hill. I have an item that posted on the 6th and still today the 10th is sat at their sorting office. They claim they have had a message telling them not to deliver it the address. I have had this happen before and spoke to a post person and they have informed me that is a tactic to get them off the hook when they are behind with deliveries. Try and follow this up and you meet an electronic brick wall. Strip it of its Royal warranty. It does not justify it nor deserve it.