Royal Mail Tracked 48 - The name of the service gives a customer implicit expectations that a parcel will be delivered within 48 hours and that it is trackable. Burrowing deeper into their website, this service 'aims to deliver' within two-three days and it is tracked.... The tracking is intermittent and their timing is way off. The Trading Standards Watchdog needs to look into this. Customers are being mislead. Royal Mail are making claims that their service is achieving a promised standard that they are failing to meet.
1 year ago
Royal Mail has a
1.1
average rating
from
2,750
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