absolutely terrible terrible service ,bought some stuff from germany ,been in the country for 2 weeks ,rang several times ,lied to several times ,had to drive 100 miles in the end to pick it up ,to be confronted by the grumpiest woman i had ever met ,who insisted i couldnt take it because it wasnt there ,after an hour they found it ,if she wasnt a woman i woulda punched her in the face .constantly late deliveries ,pay for first class and it turns up a week later ,says tracking ,there isnt any just when its delivered ,caused me numerous embarrassments sending stuff to customers and they couldnt give a monkeys .no more royal mail they can stuff it ,almost 8mpossible to speak to someone ,i thought evri was nad but tgese are now world leaders in s**t postal services ,lies and b******t .