Tracked item not delivered when marked as delivered. When complaint made, updated to "Refused by recipient" Photo blurred and unusable.
Numerous requests to redeliver both by automated phone call and website. None resulted in redelivery despite reference number given.
No helpline phone number when all other robotic lines of enquiry exhausted.
Totally useless and numerous hours wasted chasing up the loss
11 months ago
Royal Mail has a
1.1
average rating
from
2,750
reviews
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