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TJ
It is impossible to talk to a real person on customer services. After gaining to get an answer on lice chat, I tried ringing. Every time I call, there is a waiting queue of over 40 minutes to talk to someone. Who is going to pay for 40 minutes on an 0345 number, much less hang about that long on a phone?
11 months ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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Alice, Customer Support

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