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Anonymous
Order a parcel, arranged the delivery for Saturday the 25 Nov. I have a confirmation email. They tried We'd, Thu and Fri. I stayed all day at home on Saturday and the parcel never arrived. Now I have no idea where it is. I need to rearrange another delivery which probably will be another mess. It's the worst service ever!!!! And the thing is that they don't care ( I am trying to be polite here)
11 months ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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