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Lee Arnold
YET AGAIN ANOTHER ROYAL MAIL "LIE / MISINFORMATION" Yesterday I received a message stating my parcel will arrive today The message clearly states that my parcel from Perfume Price will be delivered today Thursday 30th November. This is not the first time Royal Mail have sent me misinformation and I end up waiting in all day for an item to arrive and it does not arrive. I have had enough of this POOR service, all Royal Mail keep doing lately is increasing prices and delivering a Worse service! I have contacted my local MP Bob Seely on a few occasions and Mr Seely kindly contacted Royal Mail, yet these problems STILL Exist!. I am including BBC WATCHDOG and a few of the National newspapers, it's about time something is done about naming and shaming Royal Mail. If whoever sent the misinformation email to myself, and I had not waited in all day for nothing it would not have been so bad. Who actually sends MISINFORMATION Emails? Message for Perfume Price unfortunately I will not order from your Company again any Company using Royal Mail for me is a NO NO. They cannot be trusted to deliver on time. I am very frustrated and disappointed with their SNAIL LIKE SERVICE, BUT MAINLY THEIR LIES Personally I do not expect anything to improve. The Postal Review Service is a complete waste of space. It is about time a Royal Mail executive or their CEO makes a surprise visit to the Isle of Wight to see what exactly is happening with post! I can only hope that BBC WATCHDOG or the National Newspapers can finally make this Company listen to Customer Complaints. I bet I will not even get a SORRY, just a feeble excuse about staffing issues, how much longer can we keep listening to excuses. Today 5th December Royal Mail delivered 3 weeks worth of post that they have been holding on to at the i Isle of Wight sorting office. I have been in contact with Simon Kelly Royal Mail CEO and The Postal review to see what is going on.
11 months ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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