Royal Mail are going to see my business through I have a small online business that I have built up I depend on Christmas sales to boost my income I have had problems since mid November various male of different sizes posted business 48 hour post have arrived 5 days late one 15 days late and one first class 7 days late .. I have had to adjust my delivery time to customers who have now gone elsewhere as they can get it delivered quicker by Amazon who have their own system.. so thanks Royal Fail we have seen reports all over the news saying your concentrating on parcel deliveries and Amazon as they make more money .. you have let the people of the Uk down and small businesses like myself you should be made accountable.