Sent a parcel in track 48 on 2 Jan, got an email on 4 Jan saying that the parcel was in the local office and will be delivered shortly. Today is 10 Jan still no email, no update. The only way of contact is the AI chat which went round and round giving me the same information. I have spent so much time to look for a phone number or email, unfortunately there is none. And it is the most frustration part of the whole experience. That meant no one will look into it and I have to wait for another 2 days before I can make a claim!
10 months ago
Royal Mail has a
1.1
average rating
from
2,750
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