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Anonymous
Failure, lies, incompetence, lack of communication , service and respect. Tracked parcel wasn't delivered. Called after 10 days to hear it was withheld due to insufficient postage. Then was told I had to wait for a 'green card' to be delivered with additional costs. Filed a written complaint, then received word the (tracked) package was lost. Utter incompetence!
8 months ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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