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Disgruntled customer yet again of royal mail!
Absolutely shocking service all round, phone up and waiting over 40/60 mins to get fobbed off by them, no real complaint procedure so shows they know they're shocking! Better off using another service as customer service non existent, rarely leave a card, have no clue where your parcel is half the time and trying to collect your parcel from the sorting office is ridiculous only open 8-10 and 4-6 mon-fri and 8-12 Saturday. Happy to take people's money but don't deliver an even half decent service
5 months ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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Alice, Customer Support

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