Disgraceful after the Horizon scandal, when we had 19/21p stamps - now massively inflated with a service that gets later and later. I get that 2 deliveries daily might be gone, but one at 3–4pm with delays is not acceptable. First Class should mean not First Class with that “Sorry something went wrong” apology. What about the people who depend on delivery because of disability! That is why we use First Class. There is no reason your postie cannot deliver before you go to work, what? Are they lazy, cannot carry the increasingly light bags. The boxes will soon be on eBay so hipsters can have them in their garden as other delivery companies take over. They have a royal mandate to deliver, broken for me every time I order online! Dispatched, collected and at tracking centres! We don’t stay in all day you know? No consistency. Find another job if you work in this sector, Royal Mail/Post Orifice/Parecefarce - it’s all over