Today (Tuesday 3 December 2024) I was waiting for RM to collect my return to Amazon. I was waiting for the call or whatever from them but everything I got was the following lying email: "Unfortunately, we couldn’t collect due to the following reasons: QY864796558GB - The parcel wasn't available when we called (3 December 2024 at 11.58am)." They never called which I can prove. Ive checked online and found there are many others who experienced the same lie from royal mail. So the conclusion is that either the RM or Amazon are responsible for the fact as Amazon is not happy to accept returns. Well, I will stop vbuying things from amazon and using RM.