Disappointing for Royal Mail to use awful GLS service Unfortunately for many EU citizens living in the UK, all international Tracked and Signed letters to many EU countries are handled by GLS. In my case, they have failed twice to deliver within 3-5 working days, as Royal Mail promises - it generally takes about 2 weeks! The funny part is that whenever I have sent ordinary mail, generally arrives in 3 days. My latest experience: Item collected by RM on Sept 21st and left the UK on the 22nd. GLS scammers in Germany registered the item on 24th and it arrived in Greece on October the 3rd, after 8 days! I suppose it will reach its final destination on 4th of 5th, i.e. 15+ calendar days after postage! I understand RM have reasons to be proud of the Victorian era, but this is not a reason for them to provide a 18th century postal service nowadays! Even worse: GLS people in Greece informed me that GLS Germany has replaced air freight services with road transport! Which takes for sure at least 5-7 working days to arrive, plus some time to arrive in Germany, plus some time for local services to deliver, it sums up to more than 2 weeks. This means that Royal Mail know exactly what is going on and are just lying and misleading people when the say 3-5 days Bad reputation and bad practice for Royal Mail, since they have decided to use GLS and not the national mail services of each country. And in addition, they own GLS, so they are responsible for this incompetence.