Two parcels in 2 Weeks not arrived. I got the first item off of Ebay and it didn't turn up. I saw the same item from another seller(jessops 2x teleconverter) so I bought that and though and behold it has not turned up. 2 of the same items sent by different users both by Royal Mail. Then on Wednesday I get a grey card through door telling Me I owed customs , so I paid it and booked delivery for the Friday and guess what??? yep it didn't turn up.Royal Mail customer services are appalling and all they said was it will def be their by 6pm .. More like at a Royal Mail's employees home by 6pm. I have had at least 10 things in the last Year go missing and they sent the same stupid letter each time. Twilley Street sw18 , the same sorting office that was on C4 dispatches a couple of Years ago when it was rife amongst the staff, not made up but secretly filmed. My advice is when possible AVOID ROYAL MAIL AT ALL COSTS.