wrote previous review about dog and deliveries! Now its gone down to dog barking and 'sad' delivery1 why don't we just euthanise 7/8 million dogs to keep a postman happy! OMG! their is no real customer service - it equates everytime that the customer is in the wrong! letters/parcels/gates left open/ waiving letters at dogs (a form of aggression towards an animal!) and a daily difference of delivery times. Myself at 09.30 and the next day 13.00? What happened to royal mail that was a institute of friendliness? now its a rush without manners and absolutely the minimum of help!! Royal mail had a history of friendliness and even had 'tips' at xmas for their demeanour!! All GONE. nOTHING EXISTS anymore except a dubious customer service that only serves their 'GREEDY' masters!! Why are they paying a customer service to engage with their customers?They do nothing but give negative answers even if the customer is in the right! I will always remember the time that I had a lightbulb delivered and he bent it in half to get it in my box even though 'do not bend' was plainly visible on all sides. IN OTHER WORDS royal mail is the scourge of all delivery companies!!
5 years ago
Royal Mail has a
1.1
average rating
from
2,753
reviews
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