Second time (more fool me) I have used the Royal Mail Tracked 48 "service" through The Wimbledon and West Wimbledon Delivery & Collection office in Wimbledon London SW19. I wrongly thought delay last time was unfortunate, rather than deliberate. The service which provides E-mail and SMS messages to recipient re delivery is an online purchase system and post has to be left at a Royal Mail Delivery Office. I left a parcel at Wimbledon Office on Tuesday lunchtime, I was worried as not on tracking system by Thursday evening so I returned to The Delivery Office. I was told that it would not be on system yet as there weren't yet enough parcels in the box to make it worthwhile for staff to scan parcels and put them into the delivery system. I was further told that no parcels would be scanned until Saturday at earliest as it was Good Friday tomorrow and they were closed. What a seriously useless service when it breaks down at such a basic level. This may be only the Wimbledon Office approach, surely it can't be national policy that parcels are only sent on their way in this super new delivery service when staff are ready to be bothered with it. Now waitnig to see if the parcel appears on the system after Saturday......Next time Hermes tracked system!