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Agitated customer.
Royal Mail lost my parcel in January, it is only now in may that they have finally paid for my lost parcel. To say it’s been a nightmare to sort it out is an understatement, it seems that they like to lie to you hoping you will go away. Their customer services help line number is a joke as they keep you hanging forever, come on Royal Mail ,you need to drastically improve things .
5 years ago
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Royal Mail has a 1.1 average rating from 2,752 reviews

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Alice, Customer Support

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