Sent a parcel using international tracked and signed for. Was advised by the post mistress that it would take two to three days. That was on the 17th June! Tracking service has shown it in Torino, Italy with a “delivery partner”, who’s site is only available in Italian. The parcel has been there since Friday 21st and it’s not moved since? It was urgent and trying to find out it’s whereabouts via Royal Mail is absolutely hopeless. It needs to be lost for 20 days before they will consider it missing. Not a human to speak to. Everything needs sent recorded now since unless you do and pay for the comfort, it gets lost! Royal Mail you are a complete disgrace, should have used a proper delivery service.