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Anonymous
Post office sold me a “track and sign” for an urgent delivery of keys to Spain. Told me 3-4 days maximum. I’m now into my 15th day and still no delivery. Royal Mail tracker a waste of time as Royal Mail can’t tell me where the parcel is. BEWARE as the 3-4 days is only an aim not the delivery time as the post office told me. In disputes with both companies as they are blaming each other. Can’t even claim for lost package for 20 working days which takes me into August. Disgraceful unhelpful company. I’m sure the selling of the product is a trading standard issue as post office did quote me 3-4 days maximum. I’m fighting this all the way.
5 years ago
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Royal Mail has a 1.1 average rating from 2,752 reviews

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