Royal Mail should be closed down when there are other companies who charge even less for the next day delivery and you will definitely get it next day, if you send a package thru royal mail you must forget about the package because it is lost and no one seems to know where it is. Two times happened to wait for a delivery from Royal Mail both times the package is gone when called they quickly play dumb even redirect me in Scotland to mock me, and when call again transfer me again to someone else I made complaints but its like no use they keep doing it, you package is gone for good they keep it probably then read to you their policy, people should take them to court, I do not recommend royal mail.