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Anonymous
Don’t use Royal Mail international track and sign it is a complete waste of money! Sent a parcel to NZ on 01.10.2019 which was supposed to arrive last Thursday at the latest. The latest update they can give me is that it left the UK last Wednesday (8 days after it was posted). No confirmation that it’s even landed in NZ yet or expected date of arrival. Just have to hope and pray it’s not lost as the parcel cannot be tracked until it has been scanned at customs. Very confused as to why end to end tracking is advertised when they can’t actually track it at the crucial time from leaving one country to arriving in another. Don’t bother calling up for more information unless you want to be kept on hold for ages, passed from pillar to post and then told the same information!
5 years ago
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Royal Mail has a 1.1 average rating from 2,752 reviews

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