Miserable, arrogant staff. Tracking not updated until after delivery. Signatures not taken or posted on website. Refunds demand all documents relating to the original purchase of the item. Expensive with no better deal than competitors, in fact worse! Post not pushed fully through the letterbox. Gates left open. Refuse to deliver if a lazy 12 year old Labrador walks up to them with his tail wagging. Unions still have 1970s attitude. Delusional sense that they are still the only carrier. They strike because they lose business to rivals. So? Try operating to the same standards instead of convincing yourselves that you’re doing us a favour. Try wearing a decent uniform like UPS. Instead of shorts, trainers and 3 days growth. Slobs,a failed business brought on by arrogance, unions and unwillingness to compete.