l posted a small parcel from England to Ireland and asked for next day delivery l was told they didn't do next day delivery only special delivery but didn't explain that meant next day delivery she told me that it could be posted first class signed for and it would be there in 3 days It was a bridesmaid dress posted on sat morning the wedding was the following Friday. It never came l had to ask a friend to drive to London and pay for a return flight for them to deliver the dress to me in N Ireland cost to me was 350 pounds. After 2 weeks and no dress l put in a claim l got a letter and check for 6.50 which was cost of posting and the parcel delivered on the same day 3 weeks after posting l was livid and will never use Royal Mail again, Obviously they found the parcel and sent it to prevent having to compensate me more.