Paid the customs charge rebooked for delivery. Never turned up. But when I checked the tracking they sent it back to the sender over seas the next day. Tho hours on hold no answer so gave up. Phoned the local mail centre which don’t answer calls. Still have no parcel and no further answers. A complete waste of time. The worst postal service I have ever experienced. Nothing royal about the service, the customer service,the contact is non existent. I am contacting the ombudsman as I feel this is not acceptable from any organisation. Disgusting shabby run Bussiness and needs to be investigated into how and why this is tolerated.
4 years ago
Royal Mail has a
1.1
average rating
from
2,750
reviews
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