2 parcels never arrived. 1 shown as delivered but never turned up. Called and was told I could made a complaint and would take 10 days. It was medications I expected. Not helpful at all. Another parcel never arrived, no red card left, only shown as not able to deliver becase the address was inaccessible. I live on the ground floor with street access. It’s extremely easy for all kind of deliveries. Home all day as self quarantine. No one came to deliver anything. No red card left. Called and again not helpful. Useless service! The worst delivery service I have EVER seen!!