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Jim
One star is too many by far for this shambles of a company but that’s the lowest you are allowed to give I had two eBay large letters posted to me 1st class signed for on 11th June at Leicester the sender also sent about ten other large envelopes all with same signed for postage to different addresses at the same time. at this point in time 20-30 pm April 27 th not one of the deliveries for all 12 seperate items of post has been delivered and apparently they are now classed as lost tracking info says we’ve got it and tracking number issued 17th April so their website says they’ve got it but when I finally got through to someone on the phone after 70 mins it’s now classed as lost what exactly does lost mean ? Where does all this undelivered stuff go some one must know how can any delivery company in the world let alone these jokers lose 12 large letters from the same sender to destinations all over the uk on the same day do they have any concept of what items posted to people mean probably not they are no more than another privatised company who’s sole aim is to make as much cash as possible everything else especially actually doing the job they are meant is just a hinderance to the overpaid fat cats who are supposed to be running this shambles
4 years ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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Alice, Customer Support

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