Wouldn’t even give one star. Royal Mail is the most unrealisable service yet! After following the instructions given on their website, after visiting 4 branches they all act like it’s my own fault for not knowing what each location offers when that information is only shown to them. DO NOT USE THEIR SERVICES. IF YIU DONT HAVE A PRINTER. They lie in the confirmation email. I’ve been to 5 different beaches that are registered to print if labels. The lady I was on the phone to didn’t apologise for The mid direction and misleading information that is sent. She asked if I need more help after blaming me for not knowing the email they send us all a lie. Once I asked for her to forward me to customer service, she said “ go on the website “ & hung up. A complete joke. When you send things under insurance ( for an extra cost) to protect your valueable iteams, in cases that they lose it which is often, they’ll do anything to get out of paying compensation. Please don’t waste your time with them. Go find a reliable service.