After following instructions I received via email after generating an email online, I visited 4 Royal Mail customer Service branches. All saying they don’t offer the service. So what was I told I could? When contacting customer service they said I shouldn’t have known ?????? Known what ?? After blaming me for not knowing information that was never given to me she asked if I needed any more help. I asked to be connected to the complaints team she said i need to go on the website and cut the phone.
4 years ago
Royal Mail has a
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