Parcel lost . Driver and depot manager claimed it had been delivered . Only after local post office showed the CCTV did the company admit it hadn’t been delivered , it was a total lie . Then they just admitted it had been lost . No accountability . Had to re order from company I ordered product from paid extra for next day delivery and for it to get it delivered to my home address . Surprise surprise the parcel has not been delivered again , despite tracking saying its out for delivery . What is going on . Shape up Royal Mail your competitors are putting you to shame . I will be seeking answers from high up and won’t be leaving it go without answers