Just an update to the wonderful service that Royal Mail are currently providing . After totally losing a parcel that was due to be delivered to a click and collect , a parcel that the driver said he had delivered but hadn’t scanned because his scanner was broken , amazingly they have now claimed to have delivered the replacement phone to my property Saturday . Now I stayed in all day Saturday , received two other parcels from reputable parcel companies and yet Royal Mail driver managed to deliver my parcel , without me answering the door to him . Ah but he would have scanned the parcel when you answered the door and taken it in the house . Guess what ? His scanner was having problems again, so another parcel has disappeared off the face of the earth, another investigation opened , second one from the same sorting office in the same area . Maybe just maybe there is something amiss here Royal Mail just a thought . Let’s see the outcome of this meaningless investigation