They failed to redeliver my parcel, even after I complained to them. I was waiting for so long and it never turned up. Then ebay refunded me and I was then told by the seller that they tried to deliver it and he quoted the tracking info. Anyway they never left a red card and now it's sitting in the sorting office and I've been given a refund. I didn't want a refund, I wanted the package!! I hate Royal Mail, they are a sloppy, crappy company with people who don't give a f*** about whether of not people get their mail and I wish they would go under. They've never given me any kind of compensation for any of the endless problems they create. I hate them!!