I had paid extra for 'Royal mail special delivery by 1 PM' and stayed back at home as the delivery was extremely important. I had to travel to a place and decided to take a cab instead of public transport just so that I stay at home and accept my parcel. Looks like the Royal mail driver had other plans.The driver didn't even have the courtesy to ring my flat's intercom. In fact, the driver shamelessly left the 'Something for you' card in my post box WITHOUT even attempting to deliver. What is the point of charging for 'Special Delivery' and providing this below average horrible service. I even ran to their collection centre where they told me that since the driver is still out, my item has not yet arrived and I can only collect it the next day or arrange for a redelivery 2 days later. This is not the first time Royal Mail has been unprofessional and it won't be the last time either. Waste of money and waste of time!