I appreciate that if no one is in the property to take the parcels you would leave it either with a neighbour or somewhere safe. However your postman decided to leave two parcels to a flat building - and I live in a house and have no interaction with the flat building next to me - and told them to "leave it in the building". Not even ask them to keep it safe for us. Now that neighbour has denied that they have got the parcels as it was left "inside the building but not their flat" and there is no way to find it!! The card you left behind does not have the name of the person who took the parcels, only the flat number. There's no date, time, reference number or description! It would have been better if you just take the parcels back to the sorting office and we can come and collect it or arrange a redelivery! I didn't want to write this because the post office branch was always so good at selling products like stamps/ currency etc. but the way some of your postman deliver parcels are appalling! I have filed a claim for compensation for my items and will happily defence it till the end of day that it was you that caused the lost of my two parcels. Either find them for me or pay me back the money of the items!!