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M
Took two weeks to get to portugal then they handed it off to another carrier who lost my package and didn't know of it's existence. One hour wait time to speak to royal mail with a broken phone system whilst you get to listen to their excuses over corona. Absolutely disgustingly terrible. Royal mail needs to die I have never had such a terrible experience with a company ever. DO NOT USE INTERNATIONAL TRACK AND TRACE use a proper delivery company.
4 years ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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Alice, Customer Support

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