Poor service as usual from an out of date 2nd rate establishment. Coronavirus the excuse still!! after 6 months. No problems with Amazon delivering on time!!. Royal Mail attempted to deliver an item to me yesterday. I was not in so annoyingly it has gone back to the sorting office. Drove to the sorting office to collect it at 10.45am today. The sorting office is only open 8-10am. 2hrs - what a disgrace. With all the unfortunate newly unemployed I am sure that there will be lots of people happy to man the "customer service" (joke) at the sorting office, than the bone idle staff already employed!! Get into the 21st Century-stop using Coronavirus as an excuse for your terrible service!!