I am a carer for a lady with MS who has very limited financial means. The lady has been desperate for her young male dog to be neutered. The branch she had used was closed permanently. I have tried to get in touch with the RSPCA for about 18 months without success. There is only an answerphone, it is never attended there is never a response. I managed to get a call through to the more general office. There I was told that the London practivce does respond but that is nonsense. After a while of polite but determined inquiry, the RSPCA officer began sounding darker in tone insisting on name and address even though earlier they'd tried to get off the line. It seemed like a retaliation attitude, as if filling out a cruelty form out of temper. Its been a horrible experience trying to get in touch with the RSPCA who seem to have decided to throw everything into fund raising and forget about using it for its stated purpose and charity. I would say there is very little reason to donate anything to the RSPCA & question where the money is going as sinister dark forces might be at work.