RSPCA Reviews

Name: RSPCA
Rating: 1.27

1.3 Rating 245 Reviews

7 %

of reviewers recommend RSPCA

Company Reviews

Questions

Metrics

1.3

Based on 245 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5

Visit Website

Write Your review

Tell us how RSPCA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They told me i couldnt kill badgers”

Helpful Report

Posted 3 weeks ago

“Call yourself a charity. You're a disgrace. You don't care at all. I am appalled by your attitude.”

Helpful Report

Posted 1 month ago

“In the right place to give a dog a forever home but no matter what which dog I go for they just happen to be reserved when the website says available Went for a dog which was available then reserved then available again so phone up and the dog I reserved again Tried with 4 different dogs but the same answer Do they really wanna help dogs”

Helpful Report

Posted 1 month ago

“Rspca people don't care about animals mentally tortured by their owner!”

Helpful Report

Posted 1 month ago

“What rude unhelpful staff,they don’t care about helping animals beyond disgusted with the attitude”

Helpful Report

Posted 1 month ago

“Very dissatisfied with the policy. I had a policy on my cat for 11 years and when I went to claim they said Cancer is not covered ! What !”

Helpful Report

Posted 1 month ago

“Called RSPCA Wacol this morning and so far have been on hold listening to their recorded message on repeat (“continue holding for the next available operator”) while waiting for someone to answer their phones. It has now been 1 hour and 29 minutes and I'm still on hold. RSPCA have you reduced staff to make more money for the business?”

Helpful Report

Posted 2 months ago

“Reported two dogs living outside in appalling conditions , cage about 6feet x feet no roof small kennel inside one of the dogs I believe has since passed away other dog a lurcher still there 18 months later , dog is caged 24/7 , because it's got water and fed not interested”

Helpful Report

Posted 3 months ago

“With little money I have, I've been donating about £30 per month for these poor animals.Reading the reviews,I wish I hadn't. Is this RSPCA really legit?”

Helpful Report

Posted 3 months ago

“Useless ass holes I don’t know how they dare ask for donations when they don’t even wanna help sick injured or abandoned animals 👎👎😡”

Helpful Report

Posted 3 months ago

“THE RSPCA SHOULD BE ASHAMED OF THEMSELVES!! 🚨 THIS IS HOW SOME DOGS ARE LEFT TO SUFFER for Months!🚨WITH NO HELP FROM THE USELESS RSPCA!!!! 3 Shepherd Dogs Abandoned, Ignored, and Forgotten— But Not Anymore! Today following a desperate call from a worried neighbour my dog rescue went to rescue three shepherd dogs who have endured unimaginable neglect since June. W had a brief understanding of what was to come, but no one could prepare them us what we walked into, nothing short of a living hell!! Left alone, with no shelter, no warmth, no love, no safety, only sharp objects, rubbish, wires and pieces of metal in a yard flooded with water up to their knees. These dogs were left to battle the storms, rain, and freezing cold, without help, only having scraps of food from neighbouring homes who fed these animals! This was their reality for months! 6 months!! 26 weeks!! Half a year!! 6 months ago their ‘owner’ decided to close that front door for the very last time and never return back!! Leaving two females and a male dog to just fend for themselves 💔😭💔 Neighbours called the authorities, the police, and yet nothing was done. The RSPCA visited, left a note saying, "Feed the dogs, neighbours are complaining"—and walked away. How is this possible in the UK? Is this what we should expect from a charity that claims to protect animals? Avoidance? Neglect? The silence is deafening, but the helpless barks and cries from three innocent, scared, cold and starving dogs is very very loud! Yet no one who could help heard them! RSPCA ATTENDED THAT PROPERTY AND WALKED AWAY! NOT ONCE, NOT TWICE, MULTIPLE TIMES!!”

Helpful Report

Posted 3 months ago

“Absolutely useless. My sister reported a woman who was arrested and has been away for days. The woman's flat had animal waste everywhere and other rubbish. She has loads of dogs, a snake and a cat. She did have a rabbit that starved to death and RSPCA has ignored it”

Helpful Report

Posted 3 months ago

“Rescued a wild animal. Took all my details to be told afterwards that they had no intention of contacting me to advise how the animal was. Said I could call them the next day. Called the next day to be told that information was incorrect and they “don’t have the resources” to let me know if it’s ok. What resourses? Took her longer to tell me that my “feedback” (it wasn’t feedback) would be passed on to the poor person who told me to call. Had to ask for the poor service (actually it was NO service) feedback to be given to a manager. Why do you need my details? What for if you aren’t going to keep me informed? Next animal I take there (hopefully I won’t have to) I will be leaving with no details provided and walking out. This is one of the reasons I do not donate to this place. What a sham.”

Helpful Report

Posted 3 months ago

“I actually gave a nort rating on their survey at the end of my phone call I made to them which ended in the rude uncaring male call handler hanging up on me! ,only left a one rating on here to be able to leave a review.The operative they had answering the so call emergency and neglect line should be sacked.I tried to explain the animal welfare issue and he spoke over me throughout the conversation,could tell he just wanted to get off the phone,he kept saying "you don't,t know the animal is suffering " even though I tried to explain my concerns.He said they can't do anything and told me to ring the police, obviously just passing the book.I knew the police wouldn,t do anything either and I said they would state it's an R.S.P.C.A issue.The male representative just was not interested,I was not abusive but did inform him I found his attitude very uncaring and that I could tell he just wanted to get off the phone.He hung on me- Proving my point to be true.I sent donations to the R.S.P.C.A over the years and recently but this person really left me with a bad impression of the R.S.P.C.A. I'm not surprised Chris packham resigned from being associated with them.That rude,bad attitude,uncaring member of staff I spoke to today has shown me they simply do not care for animals.I hope that phone call was recorded,it will show how I was treated.”

Helpful Report

Posted 3 months ago

“My name is Eileen and I am on benefits.my cat needed the vets help twice.the RSPCA have helped me.& Supported me.you are brilliant.”

Helpful Report

Posted 3 months ago

“rspca prioritises image and expedience over animals, it endorses murder of animals including painful gas chamber suffocation of pigs. This is not the animal welfare society we need.”

RSPCA 1 star review on 29th December 2024

Helpful Report

Posted 3 months ago

“RSPCA needs to stop giving second chances to abusers.”

Helpful Report

Posted 3 months ago

“Called to report a malnourished, neglected horse chained up and the INCREDIBLY RUDE man that answered the phone was so UNHELPFUL and disgustingly blasé. For a rescue charity, they care frighteningly little for animals. Have cancelled my donation that has been a direct debit for years. Funnily enough, this website won't even let me post pictures of the animals to strengthen my claim. Disgusting.”

Helpful Report

Posted 3 months ago

“Won't listen to you whenyou got a problem”

Helpful Report

Posted 3 months ago

“Rang about a hurt fox.. They didnt care one jot.”

Helpful Report

Posted 4 months ago

RSPCA is rated 1.3 based on 245 reviews