I was subscribing ten pounds each month to RSPCA for a long time. I phoned to tell them that a pony was tied up to a tree off a main road. It had strong chains around its legs so couldn't move. An empty bin which should have contained food and water but didn't was too far away. I gave it a piece of apple which kept dropping to the floor probably due to poor teeth. I told all this to the administrative girl who was only interested in asking me to subscribe to their charity. She then said "we can't do anything unless the pony is being neglected. I said having heavy chains wrapped around its legs, no access to food or water sounded neglectful to me. I certainly didn't get the response that you see on their TV programme. I cancelled my.monthly subscription and subscribed to a more deserving charity. They have their disinterested admin girl to thank for this.