Just got off the phone to the RSPCA feel embarrassed & humiliated by the way I was treated.Many months back reported neglect of a dog also many of my neighbours also reported the situation as heart breaking & cruel. I received a voice mail asking if I would heavily monitor the situation & contact them.Well I did the situation hasn’t improved the dog has a miserable life.Today the temperature was 29 degrees the do has been out since yesterday no shelter no water no garden as it’s full of high stinging nettles awful.Called to tell them how worried we are because of the heat especially with no water or shade or food.I was told they could see my notes the situation is the same & only want to be called if the animal get physically worse!!! Being laughed at for doing what they asked & basically made to feel that I am some sort idiot with nothing else to do with my time left me gob smacked.I said ok well a blond German Shepherd in full heat with no water is an emergency but apparently not!! I give up have know idea who to Call or get help for this poor dog.Never calling them again people only call because they care & want to do the right thing.May be a surprise to them & the awful rude women who took my call today we do have jobs & lives and don’t want to be in a cue for an hr waiting never again.