I received an expensive $975 (discounted to $300) watch and it was not what I expected. The quality is not to par and the return service is not at all within 12hours! I have sent out several emails and contacted them though their website. Note: There is a Duty Fee charge and it takes a very long time to get someone to reply to your concern or return. Just to get the watch it cost me $51 duty fee and an extra $10 for the shipment type I picked before making the order online. As of today I have not received any message to how I can return this watch. It's still it's original box sitting on my kitchen table waiting! A watch that I don't want... I have paid over $60 for shipping and I bet I have to pay an additional fee for the international return. Unless they take it back at the US location.(I'm in Canada) Be careful before buying.. It might not be what your looking for and you will spend over $100 and get nothing after returning the watch that was not to your standards or liking when on your wrist. Online shopping can be easy if the sellers where a bit clear and more concerned about customer service that taking our money for deliveries and duty fees...... then have nothing!! I will wait and see how long "time" and how much money I will loose for dealing with this company for the first time.