Order 10777153 We asked them to cancel the order in well advance and still they created the shipping label. They are unreachable and never responded back. I had to initiate the chargeback. Don't trust these reviews, these are paid ones. Update: Big lies as usual in their response here. There was no 10% discount applied. Their Singapore phone line does not work at all. The shipping label can be cancelled online through system within 5 minutes and here its been days for them do this simple easiest thing. They have responded twice with the same generic template that they have forwarded to concerned department, that's it. They have their customer team located in some southeast asia and you can understand how the customer service will be. If you want to gamble with your money, they are the right people. I'm happy to change my review if the experience can be made right.