BEWARE: These watches are not the bargain they appear. If you are ordering from the UK you WILL be charged import duties - in my case I was charged £27 to accept delivery on an £81 watch! (So the watch was actually £108 - I could bought the same model elsewhere for less). There is nothing upfront to indicate import duties will be charged to the customer. There is no information about import duties in the product information, pricing, basket or at checkout (I went back to check and eventually managed to find some info buried in the small print - but you have to go looking for it - not at all obvious) Creation watches said they would refund on receipt of the returned watch - but the courier said they couldn't return the watch to the seller. Specifically the courier said "the shippers have restrictions on their account, we are unable to redirect/return the shipment at your request". I emailed Creation Watches and received a series of what appeared to be standard replies - they didn't seem to have actually read my emails. I was worried I'd end up with no watch and no refund. In the end I lost the will to live and reluctantly paid the duty, accepted delivery and kept the watch. The watch is great - well packaged and exactly as pictured and described, but the info about import duties should be made clear at point of purchase. I feel totally conned. :-(