Buyers beware!!! Wish I had read all their horrible reviews online before I decided to buy off their website! Bought a cup online and the picture of the customization was completely different than the product I got. They make the cup look darker online, but when you get it, you can barely see the customization on it. Told customer service but they don’t care, they will not help you. They will say they are they say sorry for the inconvenience and there’s nothing they can do. They won’t be getting my business again! From the looks of all the one star reviews here everyone has the same terrible experience with their customer service!! Don’t give them your business they don’t deserve it! I am trying to upload pictures and their website will not work in. It was a nightmare, trying to customize the cups on their website as well. It’s amazing that this company isn’t out of business already!!!!