The Sable team were unable to clearly explain in one simple communication the process of setting up and executing a foreign currency exchange and transfer. It took 8 days to get to the point where it was clear. After every communication Sable requested a written confirmation which really slowed down every step. And because of this requirement (which was not explained at the outset) being on different time zones can effect transaction execution times significantly. It felt like Sable were delaying the transaction to extend the time the money was held in their account. If you choose to use this company and have limited financial knowledge about how foreign currency exchange works, make sure to get a clear written example of a trade that includes how Sable apply their fee (which is on top of the requested exchange rate). And how many written confirmations are needed, after setting up the details on the Sable website and providing written instructions by email. Bottom line is ... not everyone is an expert in foreign exchange ... and Sable need to appreciate when they are not dealing with a financial institution or regular customer with years of experience.