The customer service of this online company by far outstrips ANY other one I have dealt with. The follow-up in absolutely any query or concern is efficient and takes priority for them. A direct phone call, email or sms is so so prompt and never too much for them. Go with these guys! True professionals, so lovely to talk to, and they're incredibly patient and understanding. You feel like you're their number one customer, and they fully understand the importance of keeping their customers happy. Keep up the great, honest, people friendly approach. One more thing...the BEST rates with the lowest fee.