Awful experience from start to finish, horrendous untrustworthy company. Seemingly lovely salesman convinced us to go with safestyle over other companies citing lots of work in our area (they were the 2nd most expensive out 6 we got quotes from). Downhill thereafter. 1. Told we’d be called within a week of survey being done to get a date for the installation. After two weeks of hearing nothing and 2 calls from me (on hold 20mins each time) we finally got a date after 3 weeks for 8 weeks after survey, having been lured in with a promise of 3-4 weeks. 2. The entire house (end of terrace 3 bedroom) was done in 2 days to an awful standard. The guys left my house at 9:30pm on the last day, and we’re drilling well beyond 7:30pm, and after I’d put my toddler to sleep. My husband had been out at work all day and into the evening so as I was alone I felt too intimidated to ask them to leave. 3. Silicone smeared all over my window sills, used to fill cracks in walls etc. When we complained a surveyor came around and he said he’d never seen such an awful job, he suggested a complete redo of the silicone. 4. When I called to arrange redo was told waiting 2 weeks for someone to fix it (3 weeks post installation) was a “very reasonable date”. 5. Crack in one of the windows - only noticed last week as windows left in such a state I thought it was silicone until I went to scrub it 6. Rubbish, nails and silicone scattered all over the front and back garden. 7. Unsympathetic, unhelpful customer service, have never spent less than 20mins on hold. 8. We had an engineer round to do the repair job on 30/10/20. He said he needed to come back for a further 2 days with 2 more guys to finish the job. 9. On 5/11/20 my husband called to book in the further repairs and they suggested 3rd MARCH 2021 as the earliest date. Awful company